Automated journeys

Whether you're issuing a harassment policy for your organization that requires confirmation opt-in, want to harness IBM's Watson to determine the next step for a promotion or want to deliver and track training when it's required - this is Reach.

Track engagement throughout the entire journey

Reach enables you to track all touch points throughout an entire journey and, importantly, allow for personalized follow up to be initiated.

How it works

Create a list

A list is a cohort of people. Examples could be students on a course, new employees, or folks interested in a product.

Set triggers

Triggers can be incoming via a custom event, Learning Locker or Salesforce. Or, pushed out by Reach to the selected list.

Build journeys

Journeys allow you to construct and deliver cross-channel personalized experiences at every step of the experience.

Track progress

Powered by data, both incoming and generate via Reach, you can track and report on what is working and what needs improvement.

Build or import resources easily

Email is a vital tool for communication. Our easy-to-use drag and drop visual editor lets people build emails without needing to know HTML code.

Integrate your existing services

Reach is service agnostic therefore integrations play a key role. Keep using the services you know and love, while taking advantage of the power and flexibility Reach offers. You can use our javascript tracking code, send Reach a webhook, or Reach can hook into various APIs to initiate triggers.

Google drive MS OFfice 360 Slack Messenger Salesforce Nexmo Learning Locker
And more.

The platform for real-time data driven decisions.

Collect event data from anywhere, create specific goals, generate meaningful insight, trigger journeys and generate reports as, and when, you need.

Gather data via integrated services, manually importing or by developing your own custom data objects.

    // Track event
    var someObject = {
      user: "020RE9382",
      object: {
        id: "",
        name: "Master of Computer Science in Data Science"
      tags: "computer science, data science, coursera"

    reach.track("enrolled", someObject);

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